Terms of Service

4.1 Account information.

You must provide accurate account information and keep it up to date.

4.2 Credentials and access.

You are responsible for safeguarding your credentials and all activity under your account. Notify us promptly if you suspect unauthorized access.

4.3 Admins and organizations.

If you join a Workspace managed by an organization, Workspace administrators may control your access, settings, and certain account/workspace metadata within that Workspace.

5.1 End-to-end encryption goal.

The Service is designed so that Workspace content is encrypted in a way intended to prevent us from viewing it in plaintext ("end-to-end encryption" / "zero-knowledge" design).

5.2 What we still can process.

Regardless of encryption, we will process account-level data and metadata needed to operate the Service (for example: email address, authentication events, Workspace membership, billing status, basic service telemetry, and abuse-prevention logs).

5.3 Key management and recovery.

Depending on how the Service implements key management and recovery, you may be unable to recover encrypted Workspace content if you lose access to required credentials/recovery methods. You are responsible for maintaining access to your account and any recovery mechanisms offered.

5.4 Collaborators and endpoints.

Encryption does not protect you from:

• compromise of your device(s),
• compromise of collaborators' devices,
• users you invite or who gain access to decrypted content,
• exported/downloaded copies of content.

5.5 Legal requests.

If legally compelled, we may disclose account data and encrypted Workspace data. If Workspace content is end-to-end encrypted, we generally can only provide it in encrypted form unless you provide keys or otherwise decrypt it yourself.

6.1 Definitions.

• "Customer Content" means any content submitted to the Service by you or your Workspace users (e.g., tasks, titles, descriptions, comments, attachments).
• "Workspace" means a shared space in the Service where Customer Content is stored and shared among authorized users.

6.2 Ownership.

As between you and Worklist, you retain all rights to Customer Content. We do not claim ownership of Customer Content.

6.3 License to operate the Service.

You grant Worklist a worldwide, non-exclusive license to host, store, transmit, process, reproduce, and display Customer Content only as necessary to provide, secure, and maintain the Service, including to make backups and to provide sharing/collaboration features as configured by you. Where Customer Content is end-to-end encrypted, this license applies to the encrypted form and related processing necessary for storage and syncing.

6.4 Your responsibilities.

You are responsible for:

• the legality of Customer Content,
• obtaining any required consents/rights for Customer Content,
• managing permissions, invites, and access controls you enable.

6.5 No sensitive data promises.

Do not use the Service to store or process highly regulated data (e.g., protected health information under HIPAA) unless we have expressly agreed in writing to support that compliance.

9.1 Plans.

Some features may require a paid subscription. Current plans include:

• Personal: $9.9 per month or $99.00 per year
• Team: $8.5 per seat per month or $85.0 per seat per year

Plan details and pricing may be updated and will be presented at purchase or within the Service.

9.2 Billing.

Payments are processed by Stripe. If you purchase a subscription, you authorize us and Stripe to charge applicable fees, taxes, and other amounts to your payment method on a recurring basis until you cancel.

9.3 Taxes.

Prices may be exclusive of taxes unless stated otherwise. You are responsible for all applicable taxes, duties, and levies, except taxes based on our net income.

9.4 Changes to pricing.

We may change pricing or plan features. If changes affect you, we will provide notice via the Service, email, or other reasonable means. Changes apply from your next renewal or as otherwise stated.

9.5 Trials.

If we offer a free trial, trial eligibility and duration will be specified at sign-up. At the end of the trial, your plan may convert to paid unless you cancel beforehand.

9.6 Refunds.

Fees are non-refundable except where required by applicable law or explicitly stated at purchase.

11.1 Worklist IP.

The Service, Website, and all related software, designs, and trademarks are owned by Worklist or its licensors and are protected by law. You receive only the rights expressly granted in these Terms.

11.2 Feedback.

If you provide suggestions or feedback, you grant us the right to use it without restriction or compensation.

12.1 Availability.

We aim for reliable operation but do not guarantee uninterrupted service. Maintenance, updates, outages, and force majeure events may occur.

12.2 Changes.

We may modify or discontinue parts of the Service. If a change materially reduces core paid functionality, we will take reasonable steps to notify you.

12.3 Support.

Support channels and availability may depend on your plan.

13.1 Termination by you.

You may stop using the Service at any time. If you have a paid subscription, you can cancel according to instructions in the Service. Cancellation stops future renewals; it does not automatically refund amounts already paid.

13.2 Suspension/termination by us.

We may suspend or terminate your access if:

• you breach these Terms,
• your use creates risk or harm to the Service, other users, or us,
• we are required to do so by law.

Where reasonable, we will provide notice and an opportunity to cure.

13.3 Effect of termination.

Upon termination:

• your access will end,
• Customer Content may become inaccessible,
• we may delete Customer Content and account data consistent with our retention practices and applicable law.

Because Workspace content may be encrypted end-to-end, deletion may include deletion of encrypted copies and related metadata, but some backup remnants may persist for a limited period.

16.1 Indirect damages excluded.

Worklist will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill, even if we have been advised of the possibility.

16.2 Liability cap.

Worklist's total liability arising out of or relating to the Service will not exceed the amounts paid by you to Worklist for the Service in the 12 months before the event giving rise to the claim. If you use a free plan, our total liability will not exceed EUR 100.

16.3 Non-excludable liability.

These limitations do not apply to liability that cannot be limited under applicable law (for example, liability for intentional misconduct) or mandatory consumer protection rights.

20.1 Governing law.

These Terms are governed by the laws of the Czech Republic, excluding conflict-of-law rules.

20.2 Jurisdiction.

Courts in Prague, Czech Republic will have exclusive jurisdiction over disputes arising out of or relating to these Terms or the Service.

20.3 Consumer carve-out.

If you are a consumer, nothing in this section limits any mandatory rights you may have under the laws of your country of residence, including any right to bring claims in local courts where required.