Zero-knowledge
We cannot read workspace content
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Quick verdict.
Choose Worklist if content privacy matters more than broad workflow customization. Worklist may help with technical safeguards for regulated workflows, but PHI still requires a written compliance agreement or BAA. Choose monday.com if you need dashboards, automations, integrations, and work-management breadth, and you are comfortable with conventional SaaS access controls.
Feature comparison.
| Feature | Worklist | monday.com |
|---|---|---|
| End-to-End Encryption | ||
| Zero-Knowledge Architecture | ||
| Provider Can Access Workspace Content | ||
| AI Features Can Process Workspace Content | ||
| GDPR Compliant | ||
| SOC 2 Certified | ||
| ISO 27001 Certified | ||
| Open Source Crypto | ||
| Data Export | ||
| Team Collaboration | ||
| Kanban Boards | ||
| Dashboards | ||
| Automations & Integrations | ||
| Forms & Gantt Views | ||
| Starting price | $8.5/seat/mo | Free up to 2 seats; paid from $9/seat/mo annually |
AI processing means workspace content may be processed when AI features are enabled or used; it does not mean customer data is used for model training.
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Who should choose which?
Choose Worklist if...
- You handle confidential client or operating data
- You need strong encryption for regulated workflows
- You do not want server-side AI processing workspace content
- You want focused task collaboration rather than a broad work OS
- You want the provider unable to read encrypted content
Choose monday.com if...
- You need dashboards, automations, and reporting
- Your team wants a configurable work operating system
- You need CRM, dev, service, or operations workflows in one suite
- Enterprise governance features outweigh zero-knowledge encryption
- You are managing workflows that are not highly sensitive
Security architecture.
Worklist: zero-knowledge.
Worklist encrypts all data on your device using ChaCha20-Poly1305 before it reaches our servers. We use OPAQUE PAKE for authentication so we never see your password. The encryption keys are derived from your password using Argon2id - we don't have them.
Result: Even if our database is breached, attackers get encrypted blobs. Even if served a warrant, we can only provide encrypted data we cannot decrypt.
monday.com: standard cloud and enterprise controls.
monday.com publishes AES-256 encryption at rest, TLS in transit, ISO 27001 and SOC 2-aligned controls, and least-privilege access practices. This is conventional SaaS security rather than zero-knowledge content encryption.
Result: Provider-side compromise or authorized access paths could expose plaintext content. monday.com can process content for dashboards, automations, AI features, support, and lawful data requests where it is technically able to access that content.
Frequently asked questions.
Is monday.com end-to-end encrypted?
No. monday.com publishes AES-256 encryption at rest and TLS encryption in transit, but it is not zero-knowledge end-to-end encryption. monday.com can process boards, items, docs, and files in plaintext to operate product features.
Can monday.com employees see my data?
monday.com says customer data is confidential and generally not accessed, and that necessary access uses need-to-know and least-privilege controls. That still means authorized server-side access is technically possible. Worklist cannot access encrypted workspace content because we do not have the keys.
Does monday.com use my data for AI training?
monday.com says it does not use customer data or content to train AI models and does not allow third parties to do so. monday AI can still process workspace content when AI features are enabled or used. Worklist cannot process encrypted workspace content with server-side AI because we cannot decrypt it.
Can I use monday.com or Worklist for HIPAA-regulated PHI?
Do not treat either product as HIPAA-ready by default. Worklist's zero-knowledge design may help with technical safeguards, but PHI requires a written compliance agreement or BAA with Worklist. monday.com says HIPAA is available on its Enterprise plan after the BAA/compliance workflow is activated.
Which has more workflow features?
monday.com has broader workflow tooling: dashboards, automations, integrations, forms, Gantt views, and product lines for work management, CRM, dev, and service. Worklist focuses on encrypted task collaboration for teams that prioritize content privacy.
References.
- 01 monday.com pricing - Free tier, paid plan pricing, AI credits, and workflow features
- 02 monday.com security and privacy FAQ - Encryption, employee access controls, and certifications
- 03 monday AI FAQ - AI data processing and no-training commitments
- 04 monday.com and HIPAA - Enterprise HIPAA availability and BAA workflow
- 05 Worklist security architecture - Zero-knowledge encryption details
- 06 RFC 8439: ChaCha20-Poly1305 - Encryption standard used by Worklist
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